Shipping policy

Post Office (Sending Post Office: Post Office inside Kanagawa Science Park)

Japan Post: Yu-Packet

The items to be delivered will be put into your mailbox.
We will arrange delivery within 7 business days. Please note that delays may occur due to logistics.
If the delivery time of the product varies, it is stated on each product page.

Also, with Yu-Packet, there is no compensation for lost or damaged items by the shipping company.
We cannot accommodate reshipment or refunds due to these reasons.

Japan Post: Yu-Pack

The items to be delivered will be handed over by the delivery person.
We will arrange delivery within 7 business days. Please note that delays may occur due to logistics.
If the delivery time of the product varies, it is stated on each product page.

Customer information (Addressee, Postal Code, Address)